New items can be returned or exchanged within 60 days of purchase.
Please ensure that all tags are on the merchandise and that the product has not been worn.
Please use the Nuknuuk shipping bag to return the item. If you no longer have the bag, please wrap the box in craft paper to keep the item clean and secure.
Return shipping is $7 per package for returns and exchanges. This amount will be deducted from your refund.
To initiate a return or an exchange, please click here. You will be asked to provide your order number as well as the email address used to complete the purchase. Please ensure that you include this information in your return shipment.
In the case of an exchange, our team will contact you to complete the exchange once the return is received.
Manufacturer's defects are under warranty for 1 year after purchase. Excessive wear, slight dye transfer, fading and small irregularities in the texture and colour of the sheepskin and leather are all normal and not considered defects as these are natural products.
For support with returns, please contact us at firstname.lastname@example.org .